Cisco Customer Service Representative interview questions
based on 60 ratings - Updated Jul 24, 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
39%
Employee Referral
Employee Referral
27%
Applied online
Applied online
18%
Recruiter
Recruiter
6%
Other
Other
6%
In Person
In Person
4%
Campus Recruiting
Campus Recruiting
Interview search
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Cisco interviews FAQs
Customer Service Representative applicants have rated the interview process at Cisco with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Cisco overall takes an average of 44 days.
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Cisco (Shanghái, Shanghai) in Mar 2013
Interview
That was longtime ago. I had 5 interviews in total, from HR, two top managers and finally my immediate boss who was an OD in GC region. I still remember the atmosphere was in general fair and pleasant.
I applied in-person. I interviewed at Cisco (New York, NY)
Interview
Lengthy, tons of people to meet with. Sometimes with multiple rounds to go through. Not very technical in nature. Typically with the hiring manager, technical support team, peers and possibly one manager up.
I applied through an employee referral. The process took 4 weeks. I interviewed at Cisco (Washington, DC) in Mar 2016
Interview
Initial interview with HR just to screen. After that, you'll interview with people in the same position, or within the department and then if you pass these, you'll move on to interviews with management, or the final decision makers.