Cisco Customer Service Representative interview questions
based on 60 ratings - Updated Jul 24, 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
39%
Employee Referral
Employee Referral
27%
Applied online
Applied online
18%
Recruiter
Recruiter
6%
Other
Other
6%
In Person
In Person
4%
Campus Recruiting
Campus Recruiting
Interview search
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Cisco interviews FAQs
Customer Service Representative applicants have rated the interview process at Cisco with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Cisco overall takes an average of 44 days.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Cisco (París) in May 2014
Interview
Challenging but fast paced, starts with phone, then video, then assessment center, they fly you in to the closest one to you. Overal really nice experience. Very professional people and very friendly, always willing to help.
I applied through an employee referral. The process took 3 weeks. I interviewed at Cisco
Interview
For any candidates applying for positions at Cisco...be patient! HR has become a big organization and sometimes the recruiters don't always communicate effectively with the hiring manager. Once you've identified the location for the position, you can probably identify the Hiring Manager or someone that knows the hiring Manager via Linkedin to establish a direct connection which will help you through the HR side of the process.
Interview questions [1]
Question 1
Whiteboard a converged voice and video infrastructure
I applied through an employee referral. The process took 4 months. I interviewed at Cisco (Cape Town) in Nov 2009
Interview
All interviews were done over the phone since i knew the people in Cisco that i would be working with and for.as I have worked with Cisco as a business partner before i joined Cisco.
The hiring process took longer than expected as it took quite a while from interviews until I got a letter of appointment
Interview questions [1]
Question 1
No Difficult or Unexpected Question applied as myself and the interviewers were all on the same page and working in the same field