I applied online. The process took 4 weeks. I interviewed at Apple (Killeen, TX) in Aug 2015
Interview
I applied on June 24 and heard back in the beginning of August. A recruiter called and interviewed me for 5 minutes. He passed me to the next interview, which was only about 10 minutes long on FaceTime. She was happy and passed me to the final interview, which I thought I bombed because I had to call him back! This interview was on FaceTime and I had my toddler with me but I was never side tracked and nor did he actually see my daughter. She was very loud in the background and I apologized. He told me that he understood and said it had no bearing on my job offer. Needless to say I nailed that interview and he said I would hear back in two weeks, but Apple called in 2 days and offered me the job. I got an email the next week to start my background check.
Interview questions [1]
Question 1
The volume on a video that I downloaded is not working on my iPad. Can you help me troubleshoot?
I applied online. I interviewed at Apple (Atlanta, GA) in Nov 2013
Interview
The interview process was very intense. There were two rounds. The first round was approximately 30 min and was behavior. The second round was approx 2 hrs and was more technical.
Interview questions [1]
Question 1
How would communicate the value of your services to someone who is having difficulty operating their device?
I applied online. The process took 4 weeks. I interviewed at Apple (Mesa, AZ) in Aug 2015
Interview
Phone interview with recruiter, Skype interview with manager, offer from recruiter, background check, offer letter and paperwork. They were very upfront with expectations and specific qualities they were asking for. They are looking for someone who really focuses on empathy with the customer. The main focus was of course the customer experience and how we, as Apple employees, can make that experience the best in the industry.
Interview questions [1]
Question 1
If someone monitor was not turning on what are some questions you could ask to help solve the problem?