I applied through an employee referral. I interviewed at Accenture (Navi Mumbai) in Jun 2020
Interview
First round is HR for R2R role and then I got a mail for technical round. Interview is virtual. Mostly questions from resume were asked. Overall very good experience. Learned so many new things.
La entrevista se basó en corroborar los datos del cv previamente enviado, testear el nivel de inglés, plantear objetivos, pros y contras de uno mismo. Muy cordial, buena predisposición, amena.
The interview was done by phone. It was standard questions like scenarios and your experience in customer service. Once completed, she went over the schedule and job requirements. I was offered the job after accepting the terms.
Interview questions [1]
Question 1
How would you handle a call with a difficult client?