ADP Client Support Specialist interview questions

The interview process began with a phone interview that was scheduled beforehand. The phone interview consisted of work/education background related questions, The interviewer than proceeded to ask about what I know about the company, if I know any of the company's products, and how I found out about the position. Relatively stress free phone interview. The next round consisted of an in-person interview that contained more questions about work history and STAR based interview questions.

There were 3 interviews I went through. I went through an over the phone interview that were basic questions about your experience. Then they send you an assessment. Upon passing that, you then get emailed a cheat sheet for the next interview which helped a GREAT DEAL. I had an onsite interview with two wonderful managers, male and female. It was so relaxed and I was able to be myself. That cheat sheet helped so be sure to use it!!! .They asked more why do you want to work here, and more situational based questions. Make sure you ask questions as well. I then got another email about one other interview. I moved on to the next interview with the department director which also was great. Everything seemed good. The process is LONG!! I didn't get many updates on the status between my last interview and my final decision which I feel, would be more helpful. I got a phone call a MONTH later with my denial, the lady that called me talked so fast and was a bit rude hence I was already receiving a denial. I didn't even get to ask why because after I said OK, She hung up. But overall, great experience.