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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.6

      64% would recommend to a friend

      (3 total reviews)
      avatar

      Eric Johnson

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      3 reviews

      Reviews about "Culture"

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      1.0
      May 19, 2025

      Lack of direction and transparency

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not of any I could think of.

      Cons

      The company has gone through multiple rounds of layoffs over the years, creating a constant sense of instability. Communication from HR and the executive team has been opaque, and there’s no clear strategy or real innovation taking place. Decisions often seem reactive rather than part of a long-term vision. The shares given during the merger had a "fair market value" of 0 dollars. And they just buy them from you when you leave or got laid off.

      1.0
      Mar 31, 2025

      They will "buy" back your vested shares for nothing

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good healthcare insurance in Spain.

      Cons

      Upon joining I entered the Unit Appreciation Rights as part of my compensation, which should give rights to a payout, like phantom shares. It's a classic 4 years vesting timeline with a one year cliff. Upon leaving, I received a notice that they are exercising their right to buy back the rights I had already vested at the "fair market value of $0". This is something people considering joining UserTesting and actual employees should be aware of. This part of the compensation is effectively worthless.

      4.0
      Nov 27, 2024

      Great Work-Life balance and environment and benefits

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I value the work-life balance they offer, which is one of the best aspects of the company. The environment here is collaborative, supportive, and promotes growth, making it a great place to learn and work with talented colleagues. The work culture truly stands out—it's refreshing to be part of a company where you're encouraged to take ownership of your work without feeling overburdened. Managers are approachable, and there's a genuine effort to maintain a healthy and positive atmosphere.

      Cons

      salary is not quite aligned with market standards. While the other benefits, like flexibility and work environment, partially make up for this, it can be a deciding factor for professionals prioritizing financial growth.

      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
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