Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Senior Software Engineer (21) , Freelancer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 57 reviews)); "Great culture and teams to work with" ((in 43 reviews)); "Great benefits including remote" ((in 30 reviews)); "Pay is good and nice" ((in 24 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"They do not know what they are doing and go through massive layoffs every 3" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

Jul 13, 2022

Good employer

Senior business insight analyst

Recommend

CEO approval

Business Outlook

Pros

Fully remote, Flexible working schedule, good work life balance, paid time off and company chargeup days, diversity, leadership is thoughtful and ambitious

Cons

Too frequent of re-orgs and changes in the past few years

4.0

Jun 26, 2022

Lovely work culture, room for improvement in standardized processes

Software engineering manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and safe work culture, great recognition of achievements and effort, there's always room to grow if you want to

Cons

There's a lot of room for improvement on standardized processes and tooling

5.0

Apr 29, 2022

Amazing team to work for

Sales operations manager

Recommend

CEO approval

Business Outlook

Pros

-Incredible team and people to work for -Amazing culture. People are inclusive and genuinely want to help each other succeed -Strong mission of bringing economic opportunity to people across the globe -Growing, winning teams -Great WFH environment with support to help people stay connected -Best onboarding program I've ever seen -Great benefits!

Cons

Like any rapidly growing team, Upwork is moving very fast and everyone is working hard to scale for growth. People who dislike change may struggle. However the leadership team is very transparent about helping people understand the direction and the changes that are going on.

Upwork Response

4y

Thanks so much for taking the time to leave this review! We are so glad to hear all of your positive feedback surrounding Upwork's benefits and culture. Agree that we are a very high-growth environment and a certain amount of change comes with that, but as you said we do strive for a culture of transparency. If there is any other feedback you'd like to share, please don't hesitate to reach out to HR via email or Slack! - Upwork HR

Viewing 259 - 261 of 636 Reviews

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