Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)
avatar

Hayden Brown

53% approve of CEO

41% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews
5.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great and inclusive culture, the benefits are phenomenal and you get to play an active role in a major shift that's happening around the world in talent strategy. Top tier training/onboarding experience and managers are very supportive. Hayden is all you could ask for in a CEO.

Cons

High-level strategies shift from year-to-year. Not a deal-breaker. It comes with the territory in carving out a new category.

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Upwork Response
3y
Hi there, thanks so much for taking the time to leave this review. So happy that experiences with onboarding and your managers have been so positive! Feel free to reach out to HR if you have any other feedback to share. - Upwork HR
3.0
Sep 12, 2022

Business Development Reps, peep this.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture is great. Awesome benefits as well as great people to work with. As far as the sales department, they provide excellent training as well as a real nice tech stack (Outreach, ZoomInfo, Gong, Salesforce).

Cons

Sales department could either use some reconstruction or the compensation needs to be upped. Pay for BDR’s is on the lower end, especially for running qualification calls before handing them to an AE.

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Upwork Response
3y
Hi there, thank you so much for taking the time to leave this review. Your honest feedback is noted and appreciated. Please don't hesitate to reach out directly to HR if you have anything else you'd like to discuss. - Upwork HR
3.0
Aug 4, 2022

comfortable, but kind of boring

Recommend
CEO approval
Business Outlook

Pros

unlimited PTO, good benefits, generally nice place to work

Cons

other have described it well... the culture is not one of high performance or innovation

Viewing 256 - 258 of 636 Reviews

Glassdoor has 928 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.