Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)
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Hayden Brown

53% approve of CEO

41% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews
5.0
Jul 5, 2022

Upwork is a great place to work!

Recommend
CEO approval
Business Outlook

Pros

-Company has a strong mission -Senior leadership has emotional intelligence -Company has grown during the pandemic -Great benefits, including stipend for gear to WFH -All ideas are considered -Environment of inclusion is appreciated

Cons

-Typical growing pains, need more process and documentation which is tough to accomplish when in a environment of change as well as leadership changes causing repetitive explanations.

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Upwork Response
3y
Thanks so much for taking the time to leave this review! Glad to hear of your positive impressions of Upwork and its leadership including our weekly Connect Up meetings. Your feedback regarding process and documentation as we grow quickly is noted and appreciated - please do not hesitate to reach out directly to HR if you wish to discuss further! - Upwork HR
2.0
Jun 25, 2021

Sales culture needs to change

Recommend
CEO approval
Business Outlook

Pros

Great co workers to work with Amazing CEO

Cons

It pains me to write this because I have had wonderful sales managers while working here. Unfortunately, I can not say the same for executive sales leadership. While the company as a whole has fantastic values and care for people, unfortunately the sales org does not. The way the sales org is run needs to change.

3.0
Dec 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Good leadership and work environment, willing to help you get better.

Cons

Unsure about their future. I was one of the 60 employees they let go when they decided to eliminate the mid-market product offering. There are a lot of things they are still trying to figure out from organizational and sales process perspectives. Things might be different with their new sales structure, however I only knew of 1 AE that was on track to hit their yearly quota. Also, they did not put their (what I thought was agreed upon) contributions toward my 401k, since I wasn't there for a year, which I found insulting considering they fired me. That left a very bad taste in my mouth.

Viewing 202 - 204 of 636 Reviews

Glassdoor has 928 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.