Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 59 reviews)); "Having an open culture where everyone is friendly and working for the same coming goal makes it easy to come to work everyday and really enjoy what you do." ((in 38 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 28 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"constant layoffs with 2 happen across 2 years." ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 33 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "No bonuses and paid time offs" ((in 8 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

May 17, 2023

Above average

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Opportunities to take important decisions. Great teammates.

Cons

Unstable high level management. Stock is volatile. Layoffs. Revenue expectancy not reached

3.0

Feb 15, 2023

Solid to get a sales start

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-Has good team managers -Solid team vibe.

Cons

-Quota target can be very unobtainable - Very niche product to sell - Company constantly changing sales process

Upwork Response

3y

Hi there, thanks for sharing your experience. We appreciate the feedback - please don't hesitate to reach out to HR if you have any additional thoughts to share! - Upwork HR

2.0

Sep 16, 2022

Ok

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

The Company culture is great.

Cons

Leadership doesn’t want to fix what is clearly broken.

Upwork Response

3y

Hi there, thanks for taking the time to leave this review. Would love to hear more specifics about your feedback and experiences, so please don't hesitate to reach out to HR directly if you'd like to discuss - Upwork HR

Viewing 199 - 201 of 636 Reviews

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