Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews
5.0
Apr 28, 2016

Amazing place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been a full-time employee for 3 years. I feel empowered to make decisions and I feel that the leadership teams fosters this type of environment. Recently we have hired some great people who are going to elevate our company. This company truly believes in and encourages work- life balance. The leadership listens to the employees and implements change based on feedback.

Cons

Over the past 3 years there has been a lot of change and some people don't like change, and they have moved on. The dust is settling and things are looking very bright.

1.0
Feb 16, 2025

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

-Outside of Senior and Middle Management, the people are great. - Remote/flexible work

Cons

-Confused leadership with no clear plan (middle management). -Hollow promises to sales team. No transparency at all. -Every product rushed, Half-done at best. -Repeating failures, and doing nothing to fix it. -Yearning for progress, but stuck in the past. -Lost in the chaos—Enterprise won’t last.

Viewing 148 - 150 of 636 Reviews

Glassdoor has 927 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.