Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews
5.0
Jan 30, 2017

Upwork lives its values and empowers its employees to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part about Upwork is that we are empowering folks around the globe with the tools to freelance and get work done wherever they are. It's inspiring to hear real stories from freelancers that have improved their lives because of Upwork. As an employee, there is minimal micromanaging; employees are given the tools to do their jobs and are trusted to get the work done. Beautiful workspace, liberal work from home policies, free lunch & snacks, and plenty of extracurriculars.

Cons

Mediocrity is tolerated up to a point. Takes longer to cut the fat than it should. However, I would probably make the same comment about most companies that I've worked for.

3.0
Dec 25, 2016

Highly Ambivalent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic and experience team of dedicated and team-oriented members.

Cons

Organization is very compartmentalized. Info not shared well across departments and teams, leading to duplication of efforts and needless 'reinventing the wheel', a waste of time and resources. Technology platform can be challenging/buggy, but is improving.

5.0
May 11, 2016

Good culture, great mission, business starting to hum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still acts like a small company. No meaningful politics and lots of empowerment Great business model - The merger is behind them

Cons

We still try to do too much for the number of employees we have

Viewing 145 - 147 of 636 Reviews

Glassdoor has 927 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.