Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great culture and teams to work with" ((in 42 reviews)); "Great benefits including remote" ((in 28 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 34 reviews)); "Chaotic leadership." ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

54% approve of CEO

42% positive business outlook

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Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews

4.0

Mar 29, 2026

Valuable learning experience but can lead to burnout

Freelance academic writer

Recommend

CEO approval

Business Outlook

Pros

Learning about new themes, and upgrading research levels. Building confidence, fast thinking, prone to resolutions and fast typing skills.

Cons

Leads to burnout at times without consistent breaks.

3.0

Mar 22, 2026

It's good

Social media manager

Recommend

CEO approval

Business Outlook

Pros

You handle your time on your own

Cons

Additional pay or bonus is not common

2.0

Mar 18, 2026

Remote culture

Director of engineering

Recommend

CEO approval

Business Outlook

Pros

Remote-friendly company and good benefits

Cons

Constant change in leadership direction

Viewing 13 - 15 of 633 Reviews

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Valuable learning experience but can lead to burnout

It's good

Remote culture

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