Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

54% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews
3.0
Apr 10, 2026

Withholding funds

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from friendly countries

Cons

A freelancer working on small contracts is not protected from fraud in any way.

3.0
Apr 5, 2026

It was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good beginner freelance site with ability to work on multiple projects

Cons

What you would expect from a freelance site

Viewing 10 - 12 of 633 Reviews

Glassdoor has 923 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.