Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 56 reviews)); "Great benefits including remote" ((in 29 reviews)); "Pay is good and nice" ((in 26 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great work life balance because you choose your times" ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 34 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 10 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

2.0

Apr 1, 2025

Company with good mission and poor execution by leaders and employee experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has a solid mission of bringing economic opportunities to freelancers all over the world.

Cons

Leadership is all over the place with setting and executing against goals. Employees thrown in situation without and context and having to "figure it out". Career path unclear and comps underwhelming compared to competitors.

3.0

Jan 10, 2025

Great staff, but zero strategic plan from LT

Director

Recommend

CEO approval

Business Outlook

Pros

The staff are great, their recruiting team is excellent. Some of the best and the brightest work there.

Cons

LT doesn't seem to have a future plan for the company, constantly doing layoffs to compensate for a successful revenue generating vision.

1.0

Dec 28, 2024

Toxic environment and no job security

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good weekly pay! That's it!

Cons

Toxic work environment Bootlicking culture at its worst Top level management has no sense of where they want to take the company Product decisions are based less on actual customer and ground reality and more on the whims and last nights dreams of C level execs Career growth depends on your current level and team as well as the mood of your Engineering Manager or Director Can get laid off any minute without any warning! Beware of any upcoming earnings release schedule. As history has proven over the last couple of years, before every earnings call irrespective of whether the company is in profit or loss layoffs can happen to offset for any loss of public image to C Level execs and board. Mostly single digit increments maybe once a year of you are lucky.

Viewing 130 - 132 of 636 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Upwork

Upwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company with good mission and poor execution by leaders and employee experience

Great staff, but zero strategic plan from LT

Toxic environment and no job security

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs