Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews
3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Many friendly and collaborative people to work with, and a great deal of autonomy provided, along with respect for subject matter expertise. Like in all businesses, there are exceptions to this.

Cons

There are constant shifts in strategy, and frequent downsizing/layoff rounds to accompany them. There is a lot of regular positive, fluffy talk from senior management, and also senior management who love the sound of their own voice, but they often become trapped in their own worldview and do not always welcome reality checks or being told something counter to their point of view. There is also a large communication gap between the Marketplace and Enterprise sides of the business, which results in missed opportunities, duplicative effort, and poor coordination.

1.0
May 13, 2025

New Leadership Needed

Recommend
CEO approval
Business Outlook

Pros

Very little pros- unless you came from career builder you have zero chance for promotions or growth opportunities.

Cons

You have to belong in the inner circle of leadership. People are promoted without truly having the experience, skills or aptitude but continue to advance because of who they know.

2.0
May 5, 2025

Too much restructuring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote work with interesting projects

Cons

Too many layoffs and too much chasing the "shiny object"; including specific people allowing for a very dysfunctional workplace where talent isn't rewarded but favoritism is.

Viewing 127 - 129 of 636 Reviews

Glassdoor has 927 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.