Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
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Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
5.0
Jun 23, 2016

Creating real social value worldwide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upwork is a company that provides a significant value to people seeking to work and hire worldwide. Being a part of this transformation of where and how work gets done is extremely rewarding. This inherently creates a strong sense of work-life-balance since location and daily hours are very flexible. The team is strong and works well together with a common goal of improving the ability for the freelancers and clients on the platform to improve their lives.

Cons

The company is going through some growing pains as a result of its success. This has resulted in some changes in technology and team members to end up in the strongest position going-forward. To aid in this, the company has been investing heavily in infrastructure and an a culture that empowers individuals throughout the organization.

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Upwork Response
9y
Thanks so much for the great feedback. Agree we need to keep focusing on infrastructure and empowering our incredible employees! Please always feel welcome to come to me with other suggestions as well! Thanks again!
2.0
Feb 9, 2016

Mostly okay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great folks to work with. Upper management still working through finding their footing however. Optimistic that they'll find it eventually.

Cons

Still struggling with vision, organizational set ups.

3.0
Feb 5, 2016

Start up?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with day in, day out.

Cons

Lack of business direction at the leadership level.

Viewing 118 - 120 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.