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      Upwork

      Is this your company?

      Upwork reviews

      3.8

      59% would recommend to a friend

      (635 total reviews)
      avatar

      Hayden Brown

      53% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      635 reviews
      1.0
      May 23, 2024

      This place is a joke

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice office. Free lunch from Fooda everyday if you go in. very generous commuter benefit.

      Cons

      They do not know what they are doing and go through massive layoffs every 3-6 months. Anything in corporate is at risk - sales, marketing, product, finance, even HR people get laid off all the time. Just a non stop cycle of overhire, onboard, fire.

      5.0
      Jan 13, 2022

      Exactly what I was looking for in my career move!

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything about Upwork makes me excited to wake up and come to work every day (even if it's from my home office!). The people, the energy, resources, culture, training, it is all unmatched and beyond extraordinary compared to my previous experience. On the sales side, you go through a sales training for your first month which is awesome. There is a team specifically dedicated to sales enablement and success and Upwork really puts their time and resources into ensuring their employees are taken care of in all aspects. All of the leadership is just so cool. That sounds funny to say, but they really hit the ball out of the park with the leadership team. They are diverse, well tenured, smart, outgoing, approachable and I'm excited for the opportunity to learn from them.

      Cons

      The only downside to Upwork is they aren't actually able to hire in every state and I'm not sure why. It is the first I've ever heard of this but it limits the talent you can refer to the company.

      avatar
      Upwork Response
      4y
      Hi there, thank you for taking the time to provide this feedback. So happy to hear that you are so excited about Upwork’s benefits, culture and leadership! It is true that we only hire corporate team members in certain states, but we have a large number of contract positions available (on our career site!) which enables us to bring our mission to life. Please feel free to Slack or email HR if you have any other feedback. - Upwork HR
      4.0
      Oct 1, 2021

      Good Company

      Content writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time, generous benefits, great mission

      Cons

      Low pay for many, major attrition issue, uninspiring leadership that has created a hotspot for work politics. Too much focus on process and documentation and too little on execution.

      Viewing 115 - 117 of 635 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.