Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews

3.0

Jul 29, 2025

good tech benefits, no growth, bad leadership

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

- great benefits, 401(k) match, wellness benefit, 100% remote, etc. - mediocre salary - smart coworkers, there was some really strong talent among ICs and mid-level managers

Cons

- little to no growth - tone deaf executive team, very poorly managed from the top - the CEO has the least emotional intelligence I've seen from an exec at a publicly traded company

2.0

Mar 5, 2025

Declining Company Culture and Outlook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still hiring in a few teams. Good place to come to get hired at a VP level position and then leave in a couple years (frequent observed pattern.)

Cons

Leadership team worships startup culture (build and break fearlessly), but we are carrying the weight of 15+ years technical debt created by frequent changes in product direction and business model of globally distributed engineering free lancers (good people, just hard to pull off). High turnover in executives. Not many "new products" have added to the bottom line in recent years...declining GSV and Revenue.

1.0

Jan 3, 2025

Toxic

Director

Recommend

CEO approval

Business Outlook

Pros

Remote work environment is the only positive attribute I can think of.

Cons

Toxic leadership with no clear strategic direction or plans.

Viewing 109 - 111 of 635 Reviews

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Reviews by job title

good tech benefits, no growth, bad leadership

Declining Company Culture and Outlook

Toxic

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