Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
2.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Work remote on Wednesday Free food Office location in San Francisco and Mountain View

Cons

Highly political with strong favoritism A lot of incompetent engineering managers A lot of complacent employees

1.0
Jan 18, 2026

Layoffs galore

Recommend
CEO approval
Business Outlook

Pros

people were nice and decent benefits

Cons

\n my experience, the company has struggled with long-term stability. There have been repeated rounds of layoffs nearly every year over the past several years, which makes it difficult for employees to feel secure or plan for the future. Leadership continuity has remained the same throughout these changes, yet the underlying issues have persisted. For anyone considering a role here, it’s important to be aware of the ongoing uncertainty and evaluate whether this level of risk aligns with your career goals

1.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, people were easy to work with, stipend was joining to equip home office and tech supplied was good (plus got to keep the tech when laidoff)

Cons

I spent eight months at Upwork in 2022 before being impacted by a company-wide reduction in force that affected 150 employees. Since then, I’ve noticed a troubling pattern each year, around the same time, Upwork announces another large-scale layoff. You would think a company like Upwork would learn from past mistakes but it seems like it a continuous cycle at this employer

Viewing 106 - 108 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.