Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
2.0
Oct 22, 2024

Turbulent, High Stress, Low Returns, and Directionless Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work first Unlimited PTO Spending allowances

Cons

Upwork often operates without clear strategic direction, testing multiple approaches at once and hoping one lands. This has resulted in the advancement of management personnel who achieve short-term revenue improvements, despite displaying challenging interpersonal behaviors and setting unrealistic expectations. Frontline employees who execute core functions are frequently excluded from operational decision making that affect their work processes and objectives. While professional development is nominally supported, it manifests as additional, unrelated tasks beyond normal duties. Career advancement opportunities, including both promotions and title changes, are limited if not nonexistent within the organization.

3.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Like the remote remote work Co workers are nice Base pay is good

Cons

From a sales perspective the sale cycle is way too long. But that s more of a nit pick. There is a large disconnect with leadership and not consistent messaging. The most concerning part is the mass exit of leadership. Been year just shy of a year. There has been 6 leaders who left very quickly in the last 6 months. Three of which were at the Csuite level. There is a general strange feeling in the air.

1.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

I have used this site for few years,but off late too many issues with the identity and other details.They want you to write your complete name no spelling mistake in profile details.You face picture even if you don't want to upload. Also too high fee and too low paying jobs as low as 1 $. Once your account suspends the turns a blind eye towards you and would never resolve any issue.

Cons

It is total waste to be on this site, so many freelancers that you will get a response once after 1000 times and then out of those if you are lucky the conversion ration will be 5%. It is just going to be worse.They have more clients more commission but they don't want to trim down the commission.

Viewing 94 - 96 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.