Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
3.0
Jul 18, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Probably was a great place to work from ~2017-2021. Healthy office culture. Very encouraging and not cutthroat at all. Definitely peaked during the pandemic (2020 - 2021).

Cons

All deals that closed were inbound leads of course which you have no control over as an AE. Top AEs get fed deals and that's why they hit quota. Leadership was a bunch of ex-CareerBuilder execs.

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

remote job flexibility best pay

Cons

NOTHING AS OF KNOW SO FAR

1.0
Jun 26, 2025

horrible leadership. no direction, only delusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are very nice. Good benefits. Fully remote and unlimited PTO

Cons

CEO micro manages and controls the weirdest minute details. Constantly shifting their 'strategy' and so much politicking. Very little career development due to favoring external hiring rather. Constant layoffs and re-orgs.

Viewing 70 - 72 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.