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      Upwork

      Is this your company?

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      53% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      633 reviews
      1.0
      Mar 6, 2022

      Needs Considerably Improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Coworkers are great Insurance is ok.

      Cons

      Management doesn't have themselves together, ever. The constant changes to processes because no one can sit down to take a month to actually get things together makes it even more difficult. The micro-managing is OVER THE TOP. Undefined roles for management is also an issue. Pay rate for the work is laughable.

      avatar
      Upwork Response
      4y
      Hi there, thank you for taking the time to leave this review. I am so disappointed to hear of your negative experience. We are always looking to improve our processes and guidance for managers, and your feedback is deeply appreciated here. - Upwork HR
      5.0
      Jun 10, 2021

      Great Promise, but Questionable Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of smart people who are a pleasure to work with Good benefits and pay Good support of remote work Good worklife balance outside of end of month/end of quarter periods.

      Cons

      Leadership consists of folks who aren't suited for success. Multiple years of disappointing outcomes have resulted in Upwork shaking up the reports under those managers and still yielding similarly disappointing outcomes. At what point are the people in charge and setting the vision going to be held responsible and replaced?

      1.0
      Feb 11, 2020

      Chicago office has no idea what they are doing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free breakfast and free lunch

      Cons

      the Chicago office has no direction, continue to not be able to deliver on promises, constantly change parameters, fire people left and right, and have quite a few spineless managers. all you have to do is take a look at upwork's stock price to understand what type of company it is. they do not care about their employees at all and are extremely two-faced.

      Viewing 67 - 69 of 633 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 923 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.