Great Promise, but Questionable Leadership - Anonymous employee Upwork Employee Review

5.0
Jun 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of smart people who are a pleasure to work with Good benefits and pay Good support of remote work Good worklife balance outside of end of month/end of quarter periods.

Cons

Leadership consists of folks who aren't suited for success. Multiple years of disappointing outcomes have resulted in Upwork shaking up the reports under those managers and still yielding similarly disappointing outcomes. At what point are the people in charge and setting the vision going to be held responsible and replaced?

Explore other reviews about Upwork

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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