Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great culture and teams to work with" ((in 42 reviews)); "Great benefits including remote" ((in 28 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 34 reviews)); "Chaotic leadership." ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

54% approve of CEO

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

4.0

Jun 29, 2014

Great Company in Transition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People really care about their job here, and are generally motivated by the fact that we are creating job opportunities all over the world outside of gender, ethnicity, location, appearances, and all that. Free lunch three times a week plus a work from home day doesn't hurt either.

Cons

The merge has been hard on culture, there hasn't been enough effort made to blend the two companies, but I have faith things will work out.

5.0

Jun 2, 2014

Promoting learning and career growth opportunity for everyone

Associate

Recommend

CEO approval

Business Outlook

Pros

The best part about Elance-oDesk is the company culture. My co-workers are not just my peers but also some of my close friends. Having an open culture where everyone is friendly and working for the same coming goal makes it easy to come to work everyday and really enjoy what you do. On top of that, you get to work from home every Wednesday! At Elance-oDesk, we truly believe in our mission; therefore we always put ourselves into the shoes of our customers to get a true understanding of our product. Overall, working at Elance-oDesk has truly given me a lifetime of learning opportunities!

Cons

The only con for me would be the long commute but they offer great commute perks and work from home days to offset that!

5.0

Apr 18, 2014

Small Company, Big Heart

Visual designer (user interface)

Recommend

CEO approval

Business Outlook

Pros

The culture here is so fun to be a part of. Everyone pretty much knows each other, food and drinks are always stocked and catered. Management is great and is always looking for ways to improve. Feeling of a large company but with the aura of a start up.

Cons

Too much food means I never leave, also parking is occasionally an issue (if that's even an issue)

Viewing 628 - 630 of 633 Reviews

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Great Company in Transition

Promoting learning and career growth opportunity for everyone

Small Company, Big Heart

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