Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great culture and teams to work with" ((in 42 reviews)); "Great benefits including remote" ((in 28 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 34 reviews)); "Chaotic leadership." ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

54% approve of CEO

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

5.0

Apr 1, 2015

A fun ride, but not without its ups and downs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun culture, great mission and smart employees. This could be a huge company if they get it right.

Cons

Growing pains organizationally as roles and responsibilities are always well defined.

5.0

Mar 22, 2015

Cool and flexible company

City manager

Recommend

CEO approval

Business Outlook

Pros

Young innovative startup feeling for a multinational corporate environment.

Cons

Management is not acting always like the corporate culture would like it to be.

1.0

Feb 23, 2015

Rocky times post merger

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Salary for full time is decent; benefits are solid as well

Cons

Its easy to get caught up in company politics; there's are still 2 camps internally, and they dont always get along

Viewing 622 - 624 of 633 Reviews

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A fun ride, but not without its ups and downs

Cool and flexible company

Rocky times post merger

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