Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great culture and teams to work with" ((in 42 reviews)); "Great benefits including remote" ((in 28 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 34 reviews)); "Chaotic leadership." ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

54% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews

5.0

Aug 15, 2018

Product designer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working environment, great leadership.

Cons

Team building, growth space, salary

4.0

Jun 16, 2018

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, flexible to work with.

Cons

Can be a little difficult to learn processes.

5.0

Feb 23, 2018

Flexible & Fast Paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A young and rapidly growing company, there are a lot of opportunities to learn and hone a wide range of professional skills. Good work is recognized and rewarded. People are great to work with! Company also provides great benefits

Cons

As with many growing organizations, there is a lot of change on many fronts. This can keep you sharp, but at times also be a point of discomfort

Viewing 607 - 609 of 633 Reviews

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