Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
1.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, people were easy to work with, stipend was joining to equip home office and tech supplied was good (plus got to keep the tech when laidoff)

Cons

I spent eight months at Upwork in 2022 before being impacted by a company-wide reduction in force that affected 150 employees. Since then, I’ve noticed a troubling pattern each year, around the same time, Upwork announces another large-scale layoff. You would think a company like Upwork would learn from past mistakes but it seems like it a continuous cycle at this employer

4.0
Dec 1, 2025

Excellent

Recommend
CEO approval
Business Outlook

Pros

Hirers all of an excellent standard, friendly, good pay

Cons

infrequent work, sometimes takes a while for payment

5.0
Dec 1, 2025

Amazing Place to Work

Recommend
CEO approval
Business Outlook

Pros

Work culture is the best I've seen so far in any place.

Cons

So far I can't think on any cons, I guess those depends very much on the team you are, but for me everything has neem great.

Viewing 31 - 33 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.