Unisys Client Support Associate reviews

Management was poor. Most managers are not in the same physical location as you, so you never get to meet them face to face. In order to get a straight answer from anyone, you had to "jump through" a ton of hoops. No career advancement what so ever. Favoritism among team mates was very evident.

There is a lack of leadership. One often feels that the company or department one works in is running rudderless. The one main project I was involved in was thrown together without forthought or planning. It involved traing new people to take over a number of functions, but no training material was prepared and not enough time was given to the training. I also feel that the management doggedly sticks to its outsourceing policies when they are at times to the detriment of the company, its customers, and employees. An example would be that IT fixes must route to India where the problem is worked by workers who are following a script and not by a worker who is onsite and who might have greater intuition about the problem.