Review of Unisys Corp. - Customer Service Representative Unisys Employee Review

There is a lack of leadership. One often feels that the company or department one works in is running rudderless. The one main project I was involved in was thrown together without forthought or planning. It involved traing new people to take over a number of functions, but no training material was prepared and not enough time was given to the training. I also feel that the management doggedly sticks to its outsourceing policies when they are at times to the detriment of the company, its customers, and employees. An example would be that IT fixes must route to India where the problem is worked by workers who are following a script and not by a worker who is onsite and who might have greater intuition about the problem.