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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,287 total reviews)
      avatar

      Dara Khosrowshahi

      71% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      16K reviews
      1.0
      Jan 31, 2018

      Greenlight Expert

      Greenlight expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this point, there is very little that is positive about working here apart from the health insurance, Lyra mental health coverage (which is beyond essential), and a 401k. But, those can be available at most jobs.

      Cons

      Poor pay, horribly managed environment, mistreatment by drivers, blatant sexism and favoritism, unqualified people getting promotions, and emotional exhaustion & burnout. Also, HR rarely pays attention to reports of unethical & illegal activity.

      5.0
      Dec 28, 2017

      Uber Expert 1

      Expert i
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 month training period which allows for an initial 2 weeks of shadowing followed by hands on experience. 1st day I was given a brand new Mac work laptop with wireless keyboard, mouse, ipad! Tons of resources to aid you while working with the Uber Driver Partners with their issues. Face to Face customer service (no phone interactions). Security on shift. Free lunch daily with a kitchen full of snacks and drinks. Comfortable work station with office chairs. Given a monthly credit for Uber rides and delivery. Schedule is 4 days on 3 days off. Closed on Sundays and only have to work one Sat a month. Open to promotions after 6 months Young staff and relaxed office atmosphere. Promote from within; all management and leads are fully capable Health Insurance and gym membership discounts

      Cons

      Cannot be an Uber Driver while on payroll. Deal with difficult customer service issues Become familiar with a lot of different programs Mis-information on the web and old information is a challenge to correct

      avatar
      Uber Response
      8y
      Great to hear you're enjoying your time as an Expert so far! If you ever have additional suggestions, feel free to send them my way - pierce@uber.com. Keep up the great work.
      1.0
      Jun 22, 2017

      A Complete Waste

      Community support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits for employees are exceptional

      Cons

      -The staff; when they're not pounding Uber's asinine and excessive 14 company values into your head, they are spending absurd amounts of time telling you about how negative press or public opinion is just wrong. - From the moment you begin, you are expected to fully adhere to any and all rules and regulations. There is no space for learning curves. -You never know who your supervisor is until you complete four weeks of training. -The shifts you have to or could work are entirely different than the shift you are trained to work.

      avatar
      Uber Response
      9y
      Thanks for the review. If you want to dig in on ways we can make Uber a better place to work, feel free to reach out directly: pierce@uber.com.
      Viewing 241 - 243 of 16,287 Reviews
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      Glassdoor has 36,014 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.