Uber reviews

3.7

65% would recommend to a friend

(16,283 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Modern office and good benefits, access to in-office gym, and meals. Colleagues were approachable and helpful across departments.

Cons

As a sales employee at Uber for Business, I have had a terrible experience. The company has failed to provide a reliable and supportive environment for its employees. There is no job security, and the pay is below market rate. The management is unsupportive, and the work culture leaves much to be desired. I witnessed numerous AEs get fired for underperformance with no warning whatsoever. Very cut throat environment that leads to a toxic sales culture. There is no sense of job satisfaction or recognition, and as far as the actual sale is concerned; it's really difficult to create urgency with clients, as the U4B platform is a "nice to have" not a must-have. You will always be on the client's timeline, resulting in longer sales cycles which doesn't help you hit your goals. All in all, working at U4B has been an unpleasant experience, and I would not recommend it to anyone.

1.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-Nice office -Uber credit each month

Cons

Uber pays well below the industry average and has an extremely toxic culture. Upper management does not care about the SMB team or their success. Onboarding is a joke, you have to teach yourself the job and then are expected to teach newbies the job as well. The managers that are hired are inexperienced and not able to help answer questions. Several females have reported sexual harassment that HR does nothing about. Under-performers are thrown leads to get them over the threshold and top performers are given fake titles and more work for no additional pay. They will give you false promises (bonuses, promotions, leads, etc) and use dumb phrases like "being apart of a rocket ship" to try and get you to stick around. ANY other entry/mid level job would be better.

3.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people (so many people that you'll make great friends with) Good benefits (free uber credits, top of the line health insurance) Most of all of the other great perks like free food, game room, sales floor banter were only because the office, which we all work from home now and no one wants to go back to the new office

Cons

If this was 2018-2019, I'd say there is no cons, but since 2020 there has been so many cons that greatly out weight the pros. The reason why uber freight has so many open positions right now is because everyone is leaving and for good reasons. So beware before you apply: - TERRIBLE pay compared to other tech companies - Job is really only good if you're a new grad - No commission even though you're in a sales position (you have to wait until the end of the year to MAYBE get a good bonus) - Like any startup there are constant changes in quota and job responsibilities due to inexperienced upper management - Promos are unheard of ever since we went public - You could work your tail off but still only just receive a pat on the back - Tenured and high performing reps are treated poorly and given no promo or incentive to try harder - Unorganized

Viewing 226 - 228 of 16,283 Reviews

Glassdoor has 36,007 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.