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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,279 total reviews)
      avatar

      Dara Khosrowshahi

      71% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Apr 7, 2016

      Good place to plant the seed.

      Community support representative - chicago center of excellence (coe)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're looking for post-grad experience or something to hold you over financially, this might be a good fit for you. For the most part, the people that share the same status as you are enjoyable to be around and can be there for help whenever you need it. In regards to perks, you can expect to dress casual everyday, have access to a limited snack selection, and eat a catered lunch/dinner daily (which I personally don't recommend, but some do!). As full time employees, you'll most likely receive some type of pre-tax compensation to use for Uber's products in app as well.

      Cons

      Unfortunately, the room to develop outside of working at the support center is somewhat bleak. Being the front lines of handling Uber's messy situations is complimented with a standard customer service wage (see Google for average salary) and monotonous daily tasks. Additionally, the work life balance is something talked about throughout the entire company. You'll notice that it applies to this position as well. Your sick days, personal days, and vacation days are all combined into one insufficient balance throughout the year. Depending on business needs, your typical holidays are not always promised either.

      avatar
      Uber Response
      10y
      Thank you for your thoughtful comments. You may have seen the Culture survey that recently went out to all employees. We're in the process of building programming around the results which includes manager and employee development. If you have any more specific suggestions about improving your experience, don't hesitate to reach out. -Andrew, alevy@uber.com
      2.0
      Mar 2, 2016

      Marketing

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong tech company, recognized name, catered lunch

      Cons

      Compensation End of year scoring system Unclear KPIs Weak Sr. management

      avatar
      Uber Response
      10y
      Thank you for your candor. As you may have seen Travis just released this year's KPIs. If you're willing, let's connect offline on your concerns with the end of year scoring system and senior management. We're always looking to improve. Reach out if you'd like -- Andrew, alevy@uber.com
      5.0
      Feb 2, 2016

      Good place growing up your career sense

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Free to talk, free to pickup challenges, free to work on what you liked. 2. Fully trusted by other guys and the manager, have a word to say about products that's been worked on. 3. I always come to the office at 11:00 ;) 4. Cooperative colleges. Everyone is eager to help others out, passionate on all-win.

      Cons

      Well food might not be that good as those provided in some specific companies LOL

      Viewing 208 - 210 of 16,279 Reviews
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      Glassdoor has 36,002 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.