Uber reviews

3.7

65% would recommend to a friend

(16,271 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

16K reviews
3.0
Sep 20, 2016

Cultural values promote individuals over teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Potential to make an impact Smart, talented, passionate, hardworking people Interesting challenges and projects Good perks Moves fast Ability to learn a lot

Cons

The cultural values, which are you're measured against on performance reviews, are very biased towards the type-A personality that toe steps over colleagues to get recognized for work. Individuals accomplishments are recognized and rewarded--not team accomplishments. Teams work in silos--I've seen two teams build the same feature, and when they found out, instead of working together, they continued to launch two similar but separate features since they were already road mapped. Management is inexperienced, political, doesn't do much for their direct reports' development. You have to spend a lot of energy making yourself visible, being a toestepper or you'll be lost in the pack. Because of this "me first" ultra competitive environment, people don't often listen to each other within teams.

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Uber Response
9y
Making an impact, smart/passionate coworkers, and moving fast are a few of my favorite parts of working here as well, and are key factors that make working at Uber unique. We appreciate all of the feedback on areas we can improve, it's super useful to hear these. I think a few of your points, like working in silos and inexperienced management, is a product of the hypergrowth we're going through right now. We're rolling out management training and resources for new managers in the coming months to address some of these pain points. It's a big priority for us! If you want to dig deeper into ways we can improve working Uber, feel free to reach out: pierce@uber.com. Thanks!
1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great very young and bright talents, but these guys are not the ones sitting on the "A" or "C" suites... Flexible working hours, but it also means, very late hours and weekends, if you are single great! If you have a family...forget it. Offer very competitive package for you to join = "never vested stocks", fair salary, fair benefits and some "considered cool" perks. Hiring team does make a great job for you to jump from whatever great job you have to "join Uber's mission" to change the world...

Cons

Turn over is about a year, a couple of months in, its easy to realize the brainwash and all reckless decisions; Senior Management are a bunch of "start ups" professionals; HR team is very weak and has no say at all on restructuring process. HR is not functional at all. No Voice and no brain. The same way they hire, launch in a city they dismiss people, very reckless.

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Uber Response
9y
I appreciate the review and feedback you've provided, and while I've had a very different experience in my time here, it's valuable for us to gather insights on things our employees aren't happy about. If you'd be willing to chat offline, I'd love to dig in to specifics on some of the 'cons' you call out as it'd help us define what the core areas for improvement are. Feel free to reach out - pierce@uber.com. Best of luck on your next venture.
2.0
Jul 14, 2016

Could be much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uber is no doubt an interesting company. A day does not go by without Uber in the news.

Cons

Uber is an extremely frustrating place to work (The honeymoon period wears off pretty quickly). The company has the money and the brand to attract the best in terms of engineering but for whatever reason the product and engineering orgs leave so much to be desired (and I am not even in engineering!) All too frequently it seems the company runs into painful outages, bugs, broken tools, etc that negatively impacts employees and users. Everything seems to be tested in production. The company doesn't know what a staging environment is.

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Uber Response
9y
Hi - thank you for your review. We're focused on continuing to raise the bar of the talent we bring on board across the company. While we know the importance of shipping our product quickly and efficiently, it's equally important to have the infrastructure and systems in place to keep our products stable and reliable, at all times. We're working hard to get better. Thanks again for your feedback.
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