UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
May 18, 2018

Wouldn't recommend

Recommend
CEO approval
Business Outlook

Pros

Decent pay if you can stick it out for a while, benefits are good. Some good people that work there that make it worth it.

Cons

Lots of people call in "sick" every shift, management is disorganized, hard to move up in the company, massive turnover rate due to hard working conditions, constantly hounded to improve PPH (packages per hour) rate or else you'll be threatened with a write up. General poor working conditions a majority of the time that doesn’t get resolved. Constantly under staffed which makes work harder for everyone there, which is directly related to why turnover rate is so poor. Batteries for scanners were constantly an issue, broken scanners as well. For a billion dollar company you would think broken equipment wouldn't be an issue.

3.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of employees stay with UPS because it is a big company and has solid benefits for our union members. Lots of experience walking around so it’s easy to find someone who may know the answer yo are looking for.

Cons

Management is overworked and under compensated. I know that it sounds cliche but I am on call 24/7 unless I’m on vacation. This, in addition to the massive amount of items/tasks I am responsible for without much help from upper management.

2.0
May 9, 2018

Good on Paper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Great benefits Union job Limited oversight after you leave the center. Lots of overtime

Cons

Hostile work environment due to management pressures. Long hours 55-70hrs/wk Management doesn't work with employees and instead rule with an iron fist.

Viewing 262 - 264 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.