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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,792 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      3.0
      Jun 29, 2018

      Get with the times

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a very large company with great leverage and a very well known name.

      Cons

      The first thing people tell say to me when I tell them I work for UPS is that their software sucks and to be honest now that I am working for them, I can clearly see why. Our technology stack is very outdated.

      4.0
      Jun 20, 2018

      Pricing Admin

      Senior administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefit programs are pretty good, (ex. 401K, insurance, etc)

      Cons

      Barely any parking in the Sandy Springs location, there are no sick days for admins only discretionary days which are minimal and used for vacations, minimal training unless there are errors or issues with accounts (not pre-emptive, mainly reactive), cultural changes between the admins who have been here for 20+yrs and the younger admins.

      4.0
      Jun 2, 2018

      Not a bad place

      Part time package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Middletown Gateway is a nice place if you want to work on the ramp. Good pay, tuition reimbursement up to $5250 a year, experienced supervisors, etc. while more major benefits kick in after a year of employment like paid holiday, PTO and if you call off about 3 hours before your scheduled start time, you can still take the day off. Although make sure calling ahead of time or you’ll get a letter and 3 letter is automatic fired. Short shifts ranging from 2-3 hours for the ramp people unless one of the aircraft is grounded due to maintenance. And you get daily overtime after 5 hours which is not bad at all but it’s rarely that anyone from the ramp would cross the 5 hours mark. You might also get promoted to a supervisor or up if there’s any internal hiring available and go above and beyond your responsibilities.

      Cons

      People tend to be judgmental and racist who work inside the building especially employees who have been working with the company for more than 5 years and to add the people employed for a long time don’t like anyone coming in 1-2 hours before time even after notified by a supervisor. although UPS is equal opportunity the seniors working on the floor tend to be a lot racist and try to boss around.

      Viewing 259 - 261 of 36,792 Reviews
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      Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.