UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Aug 14, 2021

You're moving boxes

Recommend
CEO approval
Business Outlook

Pros

* Good pay * Easy to apply and start working * Pretty safe enivronmen * Understaffed so job security is there as long as you show up and do the work everyday * You can make a lot money if you work overtime * Not much to the job... if you need some money and you are physically able to do it, it's is a good way to earn cash * Have to prove that you're a hard worker. Work hard and consistently and listen to your supervisors and more senior members

Cons

* They are really understaffed. You will be getting more work than you are capable of dealing with and they will either complain that you are not doing the job perfectly or doing it too slowly * You will be sore AF, management won't care * You will probably get injured (back, wrist, shoulder, head), good luck dealing with that without health insurance * It really doesn't matter how hard you work... they will always give you more to do then complain when you can't do it * If your supervisor doesn't like you, you're ----ed

1.0
Jul 17, 2021

Run

Recommend
CEO approval
Business Outlook

Pros

Benefits are there for full time and part time sups

Cons

* you are NOT an actual sup. Job description on paper is no where close to real life. Part Time sups are auditors - not leaders. And part time "supervisors" get to do union work everyday -- but get none of the benefits of being union. The company screws over WHOEVER they can - including their own management. At least the laborers have a union standing between them and the company. PT sups - the lowest rung of supervisors- have no protection and the first to get 💩💩💩 on! Politically- I WAS NOT pro union coming into UPS. I've seen unions destroy companies. But UPS is not a company you want to work for unless you are PROTECTED. GO UNION. NO PT SUP JOBS! And they are threatening to fire people if they don't work over time - both union and sups.

1.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Brand Recognition

Cons

Commission structure is complicated, and can be changed at any time, retroactively or moving forward (and they absolutely will if sales is earning more than “target payout”). Commission structure is a moving target and difficult to impact. Constant re-alignments negatively impacting compensation. Operations is unionized. Concessions made during labor negotiations will be offset in management benefits/compensation. Excessive surcharges/ billing issues that make it difficult for businesses to understand and incorporate into bottom line. No cross-functional collaboration. Absolute free-for-all with conflicting goals. Support functions being outsourced, increasing administrative workload for sales force

Viewing 220 - 222 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.