UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

It had decent benefits, but that's it.

Cons

- Corporate is racist... Traditional White America male values make the enviroment hard to deal with. - It was literally in the policy that people could not have afro, twists, braids or dreads until Jan 2020 and they found this perfectly acceptable. - The pay is low... It is not competitive at all. You can make more than a UPS manager by starting an early career/entry level position at Amazon. - The Corporate office was fully remote for almost two years then REQUIRED people to return to the office 2-4 days a week smh - I experienced racist statements and micro aggression from Supervisors to VPs and when these things were reported to HR NOTHING happened. - Management didn't have much of an idea of what they were doing. - They managed in a super negative way by blowing minor situations like email typos or computer issues out of proportion.

1.0
Sep 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits are good - if you last

Cons

The only documentation received on what to expect from the job in regards to hours, orientation/onboarding, schedule, etc is inaccurate. This is apparently an ongoing issue, that they refuse to resolve. Scare tactics during the orientation are utilized regarding the culture and ability to take time off, to ensure that those who aren't a good fit are weeded out early. Managers then tell the next group of new hires that people are intimidated that the physical labor is too hard, without conducting research into why people don't go back. Found out through an off-hand question by a rehire that I am required to work past my off time, even though it's not posted. This should have been communicated at the building tour/onboarding, instead of after having every employee sign their commitment to attendance without actual knowledge of attendance hours

4.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast paced No downtime physical Time goes fast

Cons

High expectations for new employees to keep the fast pace without being trained properly. Very easy to get overwhelmed with packages and discouraged

Viewing 214 - 216 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.