UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

No lack of work. Check will always clear. You will have a secure retirement.

Cons

Sales people are managed like the union drivers without the benefits of the union. Real money made on stock which has been struggling since they went public in 1999. No lack of work; As an Account Executive you will be responsible for winning new business, retaining current volume and revenue (by product), ALL CUSTOMER SERVICE (as support is inadiquate), holding the drivers hands for leads, get the operation to pick-up the accounts on time, deliver late air, shovel out letter centers and documents everything but how many times you went to the bathroom in their CRM.

1.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Job security - UPS does not typically lay off unless you commit a cardinal sin (i.e. stealing etc). However, this means that there are a lot of people around that are not competent but still remain around.

Cons

All work is based on politics - if you dont spend a lot of time kissing but versus working your job, you will go nowhere in this place.

3.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

UPS is always in need of Part-time Supervisors; this gives all package handlers an opportunity to get management experience on their resumes. They offer excellent medical, vision, and dental benefits at a fraction of the actual costs if you are a supervisor (about 30 to 35 a month if you only want them for yourself). Pay is about average for the position of PT Supervisor compared to other similar positions. They give part-time supervisors a base salary that is supposedly based on your length of service before promotion, but I found this to be untrue, its who you know above. The base salary is based on a 5.5 hour work day/27.5 hour workweek. After you go over the 5.5 or 27.5 hours you are given an extra 10% on top of your broken down wage. Time and a half is given for going over 8.0 hours and 40 hours. Also available is 401k matching which was maxed at 6% for part-time supervisors and in addition there is tuition reimbursement at 4,000 per year for approved courses/degrees. Stock can be purchased at a 10% discount. Part-time package handlers start at 8.50/hr here in Southern California. Benefits are free for the employees after 12 months of employment. Tuition reimbursement is at 3,000 a year. Women are always looked at first for "diversity" and can expect a quick climb up the career ladder.

Cons

If you are management, then dealing with the union is the biggest downside. The union is allowed to have too much power, often leaving managements' hands tied most of the time. From as little as telling an employee to "hurry up," can cause an employee to file a grievance based on "harassment". Often employees will look for any supervisor moving a box or breaking a jam and will file a grievance because the suprvisor is "stealing" work from union employees. From what I understand this a little more exclusive to the Ontario Hub, and I understand it is not as bad in most other hubs. Upper Management does not seem to care about their part time supervisors to the effect that often times they will not defend against the grievances filed simply because they may have a good relationship with a few of the shop stewarts or because they don't want to deal with arguing. A bad relationship with your lead supervisor or manager can make it worse. Raises for Part-time supervisors are supposedly based on a combo of the shift manager or full time supervisor and a peer review. Most of the time 2 to 3% is the common raise given once a year. However, this is where either being buddy-buddy with the Manager or Full Time supervisor comes in handy so you can get a 5 or 6% raise. If you are female and somewhat attractive, it works to your advantage as you will often receive larger raises and more opportunities to advance faster without being necessarily qualified. Part Time Package Handlers only receive 8.50 an hour to start and need to pay union dues and most importantly their initiation fee. The first 4 months of employment are very difficult because you get a small paycheck after all the dues and fees are taken out AFTER taxes. Checks less than 100 bucks a week are very, very common.

Viewing 202 - 204 of 36,792 Reviews

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