Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4950 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4610 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1316 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 623 reviews)); "The benefits are good and the tuition reimbursement is the only reason you should ever become a PT supervisor." ((in 403 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2015 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1639 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 701 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 605 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 412 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

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UPS

UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

5.0

Feb 8, 2018

Billing

Billing customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, great people, Monday to Friday, possibility to move around to other departments

Cons

No experience middle management. Some of the supervisors have no manners and are extremely unprofessional to say the least.

4.0

Dec 5, 2017

Inside Sales Representitive

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Work at your own pace. You are able to work on your own about 90 percent of the time. The position allows you to prospect and hunt customers using your own style or use common practices. Base pay is great and co workers are helpful and understand the products. Room for growth is very abundant.

Cons

Not all Supervisors and Managers in the office follow the same rules and guidelines. One may work with reps on issues like tardiness and attendance, the other may not. Culture of the company is very conservative, no beards and business or business casual are required. Most sales coaches and supervisors do not have much sale experience which is hard to get help on a sales strategy from them. Systems are very old and are very unhelpful when trying to find sales. There is only one internal system that gives leads which come from drivers and other sources.

4.0

Nov 1, 2017

UPS pkg handler

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

It allows you to have flexibility so that if you are a single parent with kids that needs to be available during the day hours you can choose the shift that suits you. Fast paced. Awesome benefits.

Cons

They say they promote from within which I have found to not be true. Some of their supervisor's don't treat the hourly with a level of respect

Viewing 154 - 156 of 36,782 Reviews

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