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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,782 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      3.0
      Jul 9, 2018

      Great benefits, terrible culture

      Part-time supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The benefits, especially for a part-time role, are really hard to beat. That goes for both union and management positions.

      Cons

      - The culture is terrible. UPS is an old company that retains an atmosphere of management that feels like it is a generation behind. Combining that with grueling physical labor, a large amount of pressure to hit production goals, and management personalities that lack soft skills can make for a pretty miserable work environment.

      3.0
      Jun 22, 2018

      Good if you’re used to corporate

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quite flexible working hours / working from home Good brand Good career prospects

      Cons

      Upper management change - ridiculous targets that are unachievable If you’re unlucky with a bad territory you won’t earn any commission which is out of your control So much red tape. Can’t influence any changes. No one listens to ideas. Completely process driven - ridiculously long winded processes in place. Service is getting worse. Lack of support form manager Departments work against each other rather than with

      3.0
      Apr 10, 2018

      Love the people

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will never meet more dedicated, hard working and proud people than UPS people. Work from home after a year and has been extended to 2 days a week.

      Cons

      Zero to no work/life balance. Work from home options are now available, but you won't get promoted if you go this route. Still a good 'ol boy network that allows work to run all employees' lives. If you joined the company after 2015 benefits are not great. Women with kids have a hard time getting promoted because people don't see you as dedicated to the company. Compensation is weak for the amount of hours you put in. Top level management doesn't seem to "get it" when it comes to making quick decisions and evolving for the future.

      Viewing 151 - 153 of 36,782 Reviews
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      Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.