UPS reviews

3.4

55% would recommend to a friend

(36,779 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 20, 2017

Not Flexible

Recommend
CEO approval
Business Outlook

Pros

Most people were really nice and pleasant to work with. The work environment was good, facilities were about what you'd expect. Canteen with vending machines, fridge, microwave, kettle.

Cons

Traffic is a nightmare at night. If you left before 5pm it would take a minute to get out of the estate, but if you left after 5pm it would be 30 minutes to go 100yds to the business estate exit. My boss wouldn't be flexible about start and finish times, even though they and others in my department came and went as they pleased. Offered to start later and finish later or start earlier and finish earlier but they wouldn't entertain it. I'd not been there long and this incident set off alarm bells for me because their reaction to being asked a simple request was bizarre. As I say most people are really nice but there were a few who had been there for years and years and they were allowed to speak to you like crap and the rules didn't seem to apply to them. My immediate supervisor was one of those. The flexibility about times and my request really brought it home to me that we wouldn't get on. They just couldn't find it in themselves to compromise about anything after my initial request and I decided to hand my notice in a few weeks later. HR in my exit interview said they would have facilitated some flexibility but I felt that my boss would have taken this as a declaration of some sort of war, I just wanted to leave quietly, at the end of the day I just want to earn a living not go into battle every day.

1.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Base salary is decent. Decent benefits. Well known company. Very stable. Recognizes diversity. Base salary is decent. Base salary is decent.

Cons

Horrible work life balance. Red tape. Reducing costs take precedent over honoring commitments to your customers. Engineering minded company that is clueless about sales. Other departments run their own agenda and do not work together collaboratively. Sales is left to pick up slack of other

4.0
Jun 3, 2017

Great place to start!

Recommend
CEO approval
Business Outlook

Pros

- Gain some very useful management skills, such as communication and time management. - You get out what you put in, it is your leadership that will lead to success or lack thereof. - Room for growth, although it is a competitive talent pool. - Safety culture is stressed. - Amazing benefits, including tuition reimbursement and tuition discounts for certain colleges.

Cons

- You might end up putting in 75% of the total work and get little to no recognition. - If one part of the warehouse suffers, the rest can crash and burn if there is no team work between areas. - Management can and will ask you to do things you don't want to do, such as work off the clock. - Safety is stressed, but then when something "goes wrong" or it is really busy, safety is probably the last thing management cares about. - You will work with Type A personalities: lots of swearing and a lack of respect.

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