UPS reviews

3.4

55% would recommend to a friend

(36,804 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Active job, moving all the time, see interesting neighborhoods 2) Only work weekdays, late morning, afternoon, early evening 3) Located fairly close to home 4) Friendly driver who knows the route 5) The UPS training ( 5 hours ) was very good, with lots of good tips on safety and how to deliver packages.

Cons

1) Minimum wage, so this will help pay some bills 2) Only 7 weeks 3) Can be wet and rainy. Also, in the late afternoon and evening, dark, so a flashlight or headlamp is recommended. IMPORTANT NOTE - Do not take this job unless you are fit. There is a lot of walking and climbing in and out of the truck. Fast paced, with potential for injury if you are not careful. Many people sign up for this position, but according to my driver, few make it though to the end because the job is physically demanding.

2.0
Sep 27, 2012
Recommend
CEO approval
Business Outlook

Pros

UPS gives its part time management employees an array of benefits. That's not too common for part time employees nowadays. You will receive medical, dental and vision benefits. You initially receive weeks of vacation a year and a third week after 5 years of service. Vacation time continues to grow at some scale thereafter. A 401(k) is also provided with employer matching that fluctuates often and not for the better most of the time. The pay is also pretty competitive given the job you'll be doing, but you might question that from time to time. (Read cons)

Cons

UPS Operation (the operation that physically moves their parcels from within UPS hubs and onto other hubs) is anything but a professional environment. You'll be working with unionized employees and that can make your job substantially hard than it should be. The employees have a substantial amount of rights that protect them from the kind of discipline that someone else would receive at another job. Employees come late or miss work altogether whenever they please and that's the norm. This defies conventional wisdom. Conventional wisdom says that if you don't come to work for a week without saying a word about, you get fired. That's not the case at UPS thanks to the Teamsters union. When they're present they have the option of working at whichever pace they feel fit to work at and this is often a subjective measure that always works in the package handler's favor. This makes it extremely hard for management personnel like myself to meet the goals that're set up by the Industrial Engineering Department. In the end you find yourself in a very hostile environment where we pay some of our package handler's $22/hr to make our operation worse and that can be the worst feeling ever when you're part of management and you would want nothing more than to see operation reach the goals it's supposed to reach. Instead you find yourself conforming constantly to situations you should not have to conform to... and that's the norm.

1.0
Apr 26, 2012

UPS sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What the union provides; benefits and pay.

Cons

Everything else. Management is horrible.

Viewing 361 - 363 of 36,804 Reviews

Glassdoor has 41,013 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.