UL Solutions reviews

3.6

56% would recommend to a friend

(1,931 total reviews)
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Jennifer Scanlon

57% approve of CEO

52% positive business outlook

UL Solutions has an employee rating of 3.6 out of 5 stars, based on 1,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UL Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Receiving a paycheck without working hard (if you can morally bring yourself to do that) because leadership is so inept at setting and tracking KPIs they would never be able to tell what the outcome of your work was.

Cons

I can not say strongly enough that you should avoid this company at all costs, no matter what the pay is listed as. Working here has nearly cost me my sanity, marriage, and any hope I held that working for a large company can provide a meaningful career. It's the perfect example of everything that is wrong in business today. Toxic culture: This place brings those who care and work hard to near suicide when they realize everything they've done means nothing to the company, won't be recognized, let alone recorded, and ultimately will be replaced in the next reorganization, which seems to happen near annually. Lack of Career Growth: They basically always hire from outside the organization and ignore the people who have done the work, especially for Director and Executive Level roles. Honestly, this place should be investigated. There's no way they are hiring this many inexperienced leaders from outside the organization at that level without something shady going on because that process certainly isn't bringing in any improvements. Not caring about customers: Honestly, if any clients are feeling like this company doesn't have the ability to support them, I can confirm they have no idea how to run a business. It's just an outdated, overcharged compliance requirement that buys up good businesses to increase revenue and then poisons them slowly through insanely poor decision-making and clueless micromanagement by people who obviously have no experience or aptitude for building and running a department. Not caring about employees: The annual employee survey at this company is best described by the meme of the fax machine immediately dropping incoming messages into the paper shredder. I don't know how many years we've filled out nearly the same recommendations only for the company to implement literally zero improvements. They will bring in an overpaid consultant every chance they get to tell you how to do your job without context. The final recommendations of the consultants are clearly based on the fact that they won't be there when it's proven not to work. This is another great example of something that should be investigated: overpaying unnecessary consulting firms instead of letting their employees do the jobs they were hired for. It can't possibly be a mistake that many times in a row; they literally hired the same company for a new reorganization that screwed it up the first time around. Sounds like someone's friend is getting a little action on the side at the customer's expense. I wonder what bad advice is going for on the black market these days. RUN, do not walk to the nearest emergency exit if anyone from this company invites you to work here. Future generations will thank you when this company goes down in the ball of fire that's been brewing for years.

1.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

- Decent pay - Plenty of work - Interaction with clients - Peers are invested in your development - Better than bad

Cons

- Watched the movie office space, and then realized it was literally the same. - Positive/negative experience varies wildly between departments/groups - Couldn't retain younger staff to save their lives - Can't see past this month's revenue - Management is constantly running around with their hair on fire because their section didn't meet goals that management set without acknowledging the market or the revenue capacity of those in their charge - Revenue as the only metric of growth, and they refuse to look at anything else - "Trail by fire" as a training policy - Management treats training new staff like a new years resolution. Encourage it until they feel good about themselves, and then demand that more experienced engineers get back to producing revenue, leaving new staff drowning in the deep end - Management will listen to complaints, but turn into yes-men as soon as anyone higher up the ladder disagrees - Incredibly strong silo mentality between groups despite having the motto "One UL" - Tolerate abusive management and politics - Have built a new lobby, cafeteria, and road, and have spent millions of dollars hosting Golf tournaments instead of updating 50 year old labs, backing the retirement plan, or investing in the staff

1.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Generally speaking, the employees of UL Transaction Security are intelligent and knowledgeable.

Cons

Lots of in-fighting and ego at the management level and at the "aspiring manager" level. Management is aloof to its employees, takes an aggressive tone to its biggest customers, and alienates partners. It has no concrete plans for future and squanders market opportunities because of constant turnover. The office feels empty and uninspired.

Viewing 19 - 21 of 1,931 Reviews

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