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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      51% would recommend to a friend

      (1,366 total reviews)
      avatar

      Matt Goldberg

      26% approve of CEO

      22% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.2

      Career opportunities

      2.8

      Senior management

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jul 11, 2014

      Customer Care Department is a joke

      Inbound customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here genuinely want to help, contribute, and be a part of something great.

      Cons

      I am not sure who makes the decisions here, but every single one is disappointing. It's hard to tell whether we support the owner, traveler or neither. The changes being pushed out benefit neither. New employees are overqualified and hired under false pretenses. Current employees are dragged through the mud. Employees who used to enjoy their active assistance roles have been reduced to robotic disappointment machines. FlipKey certainly does not support the employee. We are not fooled by kegs in the kitchen, we deserve respect and the opportunity to take pride in our work.

      3.0
      Jul 4, 2014

      Great fun at the Singapore office.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, great colleagues regardless of rankings who are willing to answer your queries at any time. Awesome get-togethers organized by the young and vibrant recreational committee. Great benefits too.

      Cons

      Salary stays stagnant with very minimal (emphasize minimal) increments and no bonus. Make sure you're getting a very good basic salary! Not all management are gusto and on-the-go. Some are hibernating and know nothing but take credit for solutions their team minions come up with. Different employees feel differently about their respective team and managers so it really depends on which team you're in.

      4.0
      Jul 2, 2014

      Great business, 'OK' Engineering culture

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many promotion and raise opportunities if you do great work. Many smart people to learn from. Product is getting better and better. Business is doing very well. You will learn many interesting things about running a large website. Company favors incremental changes with metrics and emphasizes speed to market.

      Cons

      Nearly impossible to do an overhaul of a major page or a component, because it's so metrics driven. But it does happen sometimes, if the person pitching the idea is persuasive enough. Related to the previous point, it's hard for designers and engineers to innovate and get company to invest on various ideas so they keep those to themselves. This is reflected by low hackweek participation rate and low activities in open source community and local tech events.

      Viewing 1216 - 1218 of 1,366 Reviews
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      Glassdoor has 1,685 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.