Tripadvisor reviews

3.5

51% would recommend to a friend

(1,367 total reviews)
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Matt Goldberg

25% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 1, 2015

Pretty Average Job

Recommend
CEO approval
Business Outlook

Pros

FllipKey, or TAVR, as it has become, is a fairly decent place to work, offering: - Good pay, relative to the Boston area - Outstanding benefits - High traffic, big data website presents interesting challenges - B2B, B2C, and Internal web interfaces allow varied experience - Lots of very experienced developers who share knowledge freely - Exceptionally intelligent, very friendly people across the organization

Cons

- Execs have little interaction with indiv. contributors, don't understand of how to motivate - Focus is completely on ROI and parity with competitors, NOT on building great products - Tech stack is stale, employing lots of old and lesser-used tech (like prototype js) - Colleagues are uninspired due to stale tech and boring organizational goals - There's little positive reinforcement for putting in the extra effort - Due to the above the codebase has been hacked together, with high technical debt - There is virtually no career development, in a shrinking team with fixed leadership

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Tripadvisor Response
11y
Thank you for your feedback. As you noted, we are very proud to be a company that is made up of bright, hard-working and outgoing people, who are always willing to share their knowledge with others. In terms of career opportunities, or lack thereof, I was a little surprised and sorry to hear that you think there aren’t any. Within the Engineering team alone, we have promoted a number of individuals over the last few months. We also have no shortage of opportunities for people to take the lead on projects and teams, and we try to encourage people to take advantage of these opportunities as we want our employees to continue to grow and we want to reward initiative. You’ve raised some good points about our tech stack as well as our communication. In regard to our tech stack, this is something we are aiming to fix. We have already begun looking at the various ways we can improve it, all while continuing to deliver a great product. And while we have made some strides with our communication, we have more we want to do in this area. Thanks again, Tracey
2.0
May 27, 2015

Used to be a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks like a snack wall, fitness reimbursement, and free lunches. The biggest perk is the flexibility - managers are really flexible with needing to work from home, take time off for personal reasons, etc. which is a huge plus!

Cons

Career opportunities and growth are extremely limited. You are told to manage your own career and there are resources available to you, but when you try and use those resources or have career conversations with your managers you get nowhere. Open roles are often not "opened" at all but instead people are hand selected to move into them based on preferences from upper management. A lot of decisions are made based on who upper management likes and you have to be constantly worried about getting on someone's bad side and blacklisting yourself at the company. The pay is not at all competitive and there's no transparency into what the range for any role should be. The raises are minimal each year and if you received a spot bonus or a promotion within the last year or two it will be used against you to make your annual raise that much lower. Overall there's no focus on retaining the people they have, which is why so many people are leaving.

3.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

I was part of the small team that contributed and saw the Oxford office successfully grow to become what it is today. I woke up each day happy to go to work. I loved my job and customers. I can proudly say I had a very low rate of cancellation of completed sales/orders. All around great atmosphere, great managers (to a certain degree only!). These sales managers are flexible with you only if you perform well. So this was at my advantage and I made most of it. Coworkers are generally good although lots of moaning about everything. Don't listen or just pretend to follow but don't follow. At the end of the day if you're a positive person, no coworker's negative mind can bring you down. Fresh office, everybody is generally cool. I laugh and joke a lot and I've always tried to give everybody that vibe and energy. Can't work with sad and ungrateful people. My daily thinking was: "We've to spend the next 10 hours together... yeah..let's rock it!"

Cons

Low salary: But you can top it up by exceeding your given targets... Sometimes salaries & bonuses were not paid on time. Imagine if you have bills to pay... High percentage of unfairness: I would not put race into this as I believe this has nothing to do with this. But after working for this company for more than 3 years, ALWAYS exceeding their sales targets & focusing on total customer satisfaction and maintaining the lowest cancellation percentage as possible (tracked!), still I was never promoted. One of the team-lead purposely leaked the name of the person she wanted in her team. It was not me but a person who performed less than me and was at the company less time than me. The thing that I never understood is "Why create an internal job advert when you know your preferences?". No clear or possible career growth within the company: You've got to be a "friend of" to get promoted. They like sending "fake" internal roles and take from outside. When they have a clear idea of who they want in a particular team, others are lured to believe in the next opportunity. Strange and unhelpful HR team: A coworker expressed her concerns to HR, this person was sacked like a dog. Continuous and unexpected changes: Could be good or bad. But I was happy with this. instability: People come and go continuously, even at senior managerial level. Not a good sign for a stable company. While working as a talent supplier my point of contact was miss xxx this person made my job harder. She clearly did not want me to work with her or for the best interests of the company as she made everything hostile for me. She would set up appointments/interviews with my candidates and not call them. She did not care... But because I loved TripAdvisor so much, I would cover up and take the blame so candidates would not know. She clearly did not like me, It took her 3 months to send me the contract, and only after my ex-manager's push! When asked why she was treating me this way, she could not even give a proper answer. Poor ex-managers could not help on this occasion. Because of her, this time around I had no other chance but to turn the TripAdvisor page for good. This girl acted like it was her dad's company. Sad! Do I recommend this company? Make your own decision. Nobody loses, you either win or you learn.

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