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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      50% would recommend to a friend

      (1,370 total reviews)
      avatar

      Matt Goldberg

      24% approve of CEO

      20% positive business outlook

      Ratings by demographic groups

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Jan 11, 2018

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people - I have never worked with a nicer, smarter bunch of people. People care about each other, we have a laugh and we work hard. It's a great working environment. Management that actually care - we have a London leadership team made up of the most senior people in the office and they really care about employee happiness. I also feel really supported by the management of my team. I am proud of what I do - at TripAdvisor you are encouraged to take ownership of what you work on and it's a pretty flat structure across the business, which I enjoy. There are great perks to working here - healthcare, dental, £850 towards fitness, free lunch on Tuesdays and Thursdays, fun office events, thoughtful little gifts, rooftop terrace. I work as part of a global team and I really feel like that. Although we work across the world, we have fortnightly meetings, help each other out and check in regularly.

      Cons

      The career progression could be clearer, but management is aware of this and are working on better growth plans, I also don't think this is an issue specific to this company

      avatar
      Tripadvisor Response
      8y
      Thank you for your insightful feedback and for highlighting many of the things that make TripAdvisor a top place to work. We’re very proud to have such a fantastic global team and to offer industry leading perks and benefits. I’m pleased to read your feedback about the new leadership team in London. I encourage you to continue to share your feedback with that team. You’re correct that career development remains an important focus area for us. It’s crucial that employees have the right tools, resources and information to effectively manage and grow their careers at TripAdvisor. Thanks again for the feedback. - Martin Verdon-Roe, VP Global Sales Strategy
      2.0
      Dec 23, 2017

      Needs a complete overhaul

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - People are lovely - London office is in a great location - It’s nice to work for a company which everyone knows and likes

      Cons

      - A real lack of ideas and innovation: the company hasn’t moved with the times and shows no sign of doing so - Takes a long time to get anything done as management will not make decisions for fear of upsetting those higher up - Extremely US-centric. London feels like an after thought rather than an integral part of the business. There’s an unspoken rule that to get anywhere in the company you need to move to HQ.

      avatar
      Tripadvisor Response
      8y
      Thank you for providing your feedback. We take your and all employee feedback very seriously and use it continuously improve the way we operate. I realize that you’re a former employee who may not be aware of the recent structural changes that we’ve made within our organization. We’ve fundamentally shifted the way that we’re organized, which allows us to improve our focus on each business and enables each of our business lines to operate more efficiently. Over TripAdvisor’s 17+ years of operation, there have been many significant changes to the business. Each period of change had presented opportunities for growth as a business, and new opportunities for our team, globally. Thank you again for sharing your feedback and we wish you the best of luck in your new opportunity. - Martin Verdon-Roe, VP Global Sales Strategy
      2.0
      Dec 15, 2017

      Learned a bunch but pretty sad state of affairs 2 years on

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fun, young environment. - Great snacks, decent benefits - good effort to train newbies in sales and take risks on unproven people

      Cons

      - Share price has tanked by half since I left the company. Whether this is testimony to the company and its direction, I’ll leave it for the reader and the market to decide - Great if you are in a non-sales role, everyone wants to work with Tripadvisor. If you were in a sales role (especially for business listings) it was a cutthroat and stressful environment. Think 2 hour call times minimum daily. Overhired at one point in time to make numbers for revenue but lack of feasibility in business model Led to the company Having to let go of a couple of people -Business development guys basically dialing for dollars - Guys are still stuck in their same roles 3, 4 years in - Managers stuck in their same roles... with limited trajectory for growth

      Viewing 931 - 933 of 1,370 Reviews
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      ReviewsTripadvisor reviews

      Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.