Tripadvisor reviews

3.5

50% would recommend to a friend

(1,370 total reviews)
avatar

Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
4.0
May 12, 2018

Content Manager

Recommend
CEO approval
Business Outlook

Pros

TripAdvisor has a solid and well implemented vision. It is a global organisation with a strong leadership team, excellent career progression opportunities and the provision of education and training courses is also commendable. They have very smart people working across the world.

Cons

However they do have a limited scope of interest and resources to grow in emerging markets. The transition to an booking platform model has been inefficient and largely unsuccessful.

5.0
May 11, 2018

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best internship program Treated like a regular employee Free snacks and drinks Fun environment Great co-workers

Cons

No cons that I can think of

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Tripadvisor Response
8y
Thanks for the great review of your internship. Our interns are an important part of our organization and we’ve worked hard to build a meaningful, challenging and fun program. We appreciate you sharing details about your positive experience. Wishing you the best of luck in your future opportunities! - Carolyn Churcher, VP Talent Acquisition
1.0
May 10, 2018

Panic Station

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Basic health insurance, lunch three days per week, some additional health reimbursement.

Cons

This company's only purpose is to squeeze every last cent from both the clients and the staff. Sales quota change half way through the month if payouts are high, targets are increased on a regular basis and designed to reduce bonuses, new products are rushed and current products overpriced. The Dublin office is moving towards an outsourcing call centre setup, as directed by management. Employees churn is ridiculously high and management do not care the slightest. The company difficulty to monetize their traffic has led to adopt extreme measures that negatively affect the jobs quality, quantity and retribution. In essence, the only value is revenue, no transparency, recognition or growth opportunities, unless you are willing to say only yes.

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Tripadvisor Response
8y
While we appreciate the feedback, I’m disappointed to read that you were frustrated with your experience at TripAdvisor. We take your and all employee feedback very seriously and true to our transparency value, I will address your concerns openly and honestly. Over the past year we made several important updates to our sales organization with the long term success of TripAdvisor and its employees in mind. We’re pleased that many members of our team have thrived in this new environment. We recognize that change can be difficult and as you’re aware, we provided our teams with training and resources to help them adapt to the new structure. As is true in any successful organization, sales is fast paced, goal driven and challenging, which may not be the best fit for everyone. Further, we view Performance Management as the key to ensuring we hire, develop, and promote the best talent possible. The combined efforts of our product and sales teams have made this division of TripAdvisor successful over the years. We work closely with our clients to understand their needs and to help them understand and maximize their use of our products. We’re proud to have many longstanding clients who have found great value in our partnership. Thank you again for your feedback and we wish you the best of luck in your next opportunity. - Sam Thompson, Regional Director of Inside Sales
Viewing 901 - 903 of 1,370 Reviews

Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.