Panic Station - Anonymous employee Tripadvisor Employee Review

1.0
May 10, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Basic health insurance, lunch three days per week, some additional health reimbursement.

Cons

This company's only purpose is to squeeze every last cent from both the clients and the staff. Sales quota change half way through the month if payouts are high, targets are increased on a regular basis and designed to reduce bonuses, new products are rushed and current products overpriced. The Dublin office is moving towards an outsourcing call centre setup, as directed by management. Employees churn is ridiculously high and management do not care the slightest. The company difficulty to monetize their traffic has led to adopt extreme measures that negatively affect the jobs quality, quantity and retribution. In essence, the only value is revenue, no transparency, recognition or growth opportunities, unless you are willing to say only yes.

avatar
Tripadvisor Response
8y
While we appreciate the feedback, I’m disappointed to read that you were frustrated with your experience at TripAdvisor. We take your and all employee feedback very seriously and true to our transparency value, I will address your concerns openly and honestly. Over the past year we made several important updates to our sales organization with the long term success of TripAdvisor and its employees in mind. We’re pleased that many members of our team have thrived in this new environment. We recognize that change can be difficult and as you’re aware, we provided our teams with training and resources to help them adapt to the new structure. As is true in any successful organization, sales is fast paced, goal driven and challenging, which may not be the best fit for everyone. Further, we view Performance Management as the key to ensuring we hire, develop, and promote the best talent possible. The combined efforts of our product and sales teams have made this division of TripAdvisor successful over the years. We work closely with our clients to understand their needs and to help them understand and maximize their use of our products. We’re proud to have many longstanding clients who have found great value in our partnership. Thank you again for your feedback and we wish you the best of luck in your next opportunity. - Sam Thompson, Regional Director of Inside Sales

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
avatar
Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
See reviews by: Helpful|Rating|Date|All