TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews
3.0
Dec 5, 2019

Okay

Recommend
CEO approval
Business Outlook

Pros

Nice people! Very hard work

Cons

Not paid enough for the long hours

2.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

central location, international, diverse and some genuinely lovely colleagues. If you want to work in a corportate setting, you will learn a lot about office politics. I work in a really nice team with a great manager, however this is like being on a tropical island surrounded by shark-infested waters due to the high level of dysfunction I witness on a daily basis within the company. I have certainly been challenged in some ways, had some great projects, and have had a lot of autonomy to experiment.

Cons

You can advance if you know who to please, but a lot of self-promotion is required in this company, so not a good fit for people searching for a humanistic company where your work speaks for itself. I would not recommend this company as a first job to a recent college graduate, as you need a certain level of professional experience to recognize and navigate the dysfunction. Bad behavior is tolerated and never reprehended if you have a certain level of seniority and positive results (alcoholism, sexual harassment, harassment) I have yet to understand their operations policy, which does not seem cost effective. We frequently receive deliveries that are first shipped to the London office, than shipped to our office. We receive appliances that are for the UK, so you need adapters, which is not at all practical. Promotions seem to be either based on either relationships or come from being the last one remaining. Management is out of touch with the needs of employees, or doesn't care to change company culture, as perhaps they are ok with the high turn over an costs this represents. Incredibly high turn over, workload, and pression in certain roles/teams means you witness to or are subject to harsh and unsympathetic working conditions For a technology service company, they have incredibly antiquated tehnology for employees. I have outlook 2007. It is nearly impossible to get a laptop as this needs to be approved by the CEO, and in certain roles there is a lot of travel where employees have to bring their own computer.

5.0
Jul 6, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Full time sales job good potential

Cons

No cons, work as hard as you want

Viewing 121 - 123 of 154 Reviews

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